On Monday, grocery store shelves across the Northeast were cleared of all sustenance by desperate citizens in preparation for the great blizzard of 2015. As I sit hunkered down in Brooklyn, with a full refrigerator of treasures I fought the bearded and scarved hoards for yesterday, my thoughts turned to the future of how we shop. Truth be told, shopping across all categories is broken. There is a growing gap between the shopping public and the retailers who aim to serve them. And caught in the middle, brands are trying to find new ways to wrestle some control back. On the edge is an army of entrepreneurs claiming they’ll show us how to do it all better. With that stage set, I believe 2015 will be a big year for shopping. I’m not predicting record sales or the greatest black Friday on record. This is about what happens behind the shelves. What we’ll see this year is the surfacing of multiple disjointed issues deep inside the infrastructure of shopping itself.