I flew with Virgin Atlantic for the first time this past week on my trip to London. It was a great experience and I enjoyed it more than most cross Atlantic flights. And then, I checked my inbox this morning to see an email from them entitled, "Was it as good for you as it was for us?" and I loved the whole experience even more!
As I was on the flight, I was thinking about Richard Branson and how he was the genius behind the experience I was having. I've had a pretty well documented man-crush on Branson and always look forward to choosing to support the companies associated with his Virgin brand. He is the kind of businessman that I aspire to be: irreverent to the establishment, intentional about the end users being the focus, and having more fun than most think prudent.
And to answer the question asked by the email, "Yes, my first time was everything I hoped it would be."